{"id":37835,"date":"2020-03-24T10:09:13","date_gmt":"2020-03-24T16:09:13","guid":{"rendered":"https:\/\/boletin.com.mx\/?p=37835"},"modified":"2020-03-24T10:09:13","modified_gmt":"2020-03-24T16:09:13","slug":"avaya-libera-soluciones-de-trabajo-remoto-a-clientes-de-centros-de-contacto","status":"publish","type":"post","link":"https:\/\/imprentaedicom.mx\/boletin2023\/2020\/03\/24\/avaya-libera-soluciones-de-trabajo-remoto-a-clientes-de-centros-de-contacto\/","title":{"rendered":"Avaya libera soluciones de trabajo remoto a clientes de Centros de Contacto"},"content":{"rendered":"
Para hacer frente a los desaf\u00edos del COVID-19, Avaya permite que m\u00e1s de 150,000 agentes en todo el mundo trabajen de forma remota.<\/h5>\n
\n

Avaya<\/strong> anunci\u00f3 que sus clientes de Centros de Contacto pueden solicitar una licencia de acceso gratuito de 90 d\u00edas para convertir sus agentes de centros de contacto en trabajadores remotos.<\/p>\n

Al final del per\u00edodo de cortes\u00eda de 90 d\u00edas, los usuarios tienen la opci\u00f3n de convertir esas licencias en una suscripci\u00f3n mensual, para ofrecer m\u00e1s agilidad y mejorar la disponibilidad de servicios para los clientes.<\/p>\n

Avaya<\/strong> <\/a>tambi\u00e9n dio a conocer el lanzamiento de l\u00edneas telef\u00f3nicas t\u00e9cnicas COVID-19<\/strong> globales para clientes y socios que buscan soporte y orientaci\u00f3n las 24 horas del d\u00eda, los 7 d\u00edas de la semana, para ayudar a migrar hacia modelos de implementaci\u00f3n de mano de obra remota.<\/p>\n

Jim Chirico, Presidente y CEO de Avaya<\/strong>, explic\u00f3 que la compa\u00f1\u00eda se ha movilizado r\u00e1pidamente para permitir que m\u00e1s de 150,000 agentes trabajen de forma remota a medida que nuestros clientes abordan los desaf\u00edos de COVID-19.<\/p>\n

“Seguimos participando activamente con organizaciones de todo el mundo para ayudarles a realizar la transici\u00f3n de sus operaciones a un modelo flexible y remoto, lo que permite a los agentes mantenerse productivos y proporcionar a los clientes la experiencia que esperan. Millones de usuarios de todo el mundo dependen de nuestras soluciones de Comunicaciones Unificadas, Colaboraci\u00f3n y Centros de Contacto, por lo que seguimos buscando maneras de dar un paso adelante y ayudar”, indic\u00f3.<\/p><\/blockquote>\n

Las soluciones de centro de contacto de Avaya<\/strong> para agentes remotos est\u00e1n dise\u00f1adas para ayudar a abordar los problemas de salud y seguridad del personal del centro de contacto, a la vez que garantizan la continuidad del negocio frente a desaf\u00edos sin precedentes. Estas ofertas abarcan m\u00faltiples plataformas de centros de contacto de Avaya<\/strong> que est\u00e1n siendo utilizadas por sus clientes hoy en d\u00eda.<\/p>\n","protected":false},"excerpt":{"rendered":"

Para hacer frente a los desaf\u00edos del COVID-19, Avaya permite que m\u00e1s de 150,000 agentes en todo el mundo trabajen de forma remota. Avaya anunci\u00f3 que sus clientes de Centros de Contacto pueden solicitar una licencia de acceso gratuito de 90 d\u00edas para convertir sus agentes de centros de contacto en trabajadores remotos. Al final […]<\/p>\n","protected":false},"author":4,"featured_media":37836,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,72,6,29,30],"tags":[323,898,264,307,489,897,322],"class_list":["post-37835","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-home-1","category-industria-tic","category-infraestructura","category-tecnologias","category-tendencias","tag-avaya","tag-avaya-mexico","tag-covid-19","tag-industria-ti","tag-productividad","tag-teletrabajo","tag-tendencias"],"yoast_head":"\nAvaya libera soluciones de trabajo remoto a clientes de Centros de Contacto - Boletin de la Computaci\u00f3n<\/title>\n<meta name=\"description\" content=\"Para hacer frente a los desaf\u00edos del COVID-19, Avaya permite que m\u00e1s de 150,000 agentes en todo el mundo trabajen de forma remota.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/imprentaedicom.mx\/boletin2023\/2020\/03\/24\/avaya-libera-soluciones-de-trabajo-remoto-a-clientes-de-centros-de-contacto\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Avaya libera soluciones de trabajo remoto a clientes de Centros de Contacto - 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